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Billing help

Trial, renewal & refunds

Everything about how billing works at Watchcast — clearly, before you start.

Rubén Palios Casefiles Ltd · Larnaca, DE · Effective 2026-02-26 · [email protected]

Free trial

Every membership starts with a 7-day free trial with full access to the daily case and the archive. We show the exact renewal amount and date before you start.

Renewal

After the trial, your plan renews automatically at the stated price — monthly or annual, depending on the plan you chose — until you cancel. The renewal terms are shown at signup and on your billing page.

Cancellation

You can cancel any time. Cancel before the trial ends and you are not charged. Cancellation takes two clicks from your account — there is no buried cancellation flow and no retention maze.

Refunds

If you are charged for your first paid period and change your mind, we offer a 7-day money-back path on that first charge. Email [email protected] and we will process it. See the Refund policy for full detail.

Payment security

Payments are processed over an encrypted (SSL) connection.

Checkout status: While our subscription setup is being connected, checkout shows a neutral status message rather than collecting card details, and we do not name a payment processor we have not integrated. Once live, this page will reflect the connected provider and methods.

Questions

Billing questions: [email protected]. General support: [email protected].